Privacy Policy

Last Updated: 23 Oct 2025

Welcome to SecureC Mobile ("SecureC", "we", "our", or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your data.

By using SecureC Mobile, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Account Information:

  • Account Information: When you are added by an administrator, we collect basic details such as your name, email, phone number, and profile picture.
  • Messages and Calls: Chat messages, media, and call data are encrypted and securely stored in our databases to enable communication between users.
  • Support Requests: When you contact us for help, we may collect your email and any information you provide voluntarily.

1.2 Information Collected Automatically

  • Device Information: Includes device type, OS version, app version, and unique device ID for enabling notifications.
  • Usage Data: Anonymous analytics and crash reports to help us improve app stability and performance.
  • Location (Optional): Used only for enabling chat and connection features, never shared publicly.

2. Device Features We Access

SecureC may request access to certain device features solely for communication functionality:

  • Camera: For capturing and sending photos or during video calls.
  • Microphone: For making voice and video calls.
  • Photos/Media: For uploading or sharing files and images in chats.

3. How We Use Your Information

We use your data to:

  • Enable messaging, calling, and organizational communication.
  • Verify and secure your account.
  • Provide technical support and improve service performance.
  • Maintain audit logs for authorized administrators.

4. Data Storage and Security

  • All data is stored on secure servers using Firebase Cloud Infrastructure.
  • Data is protected with industry-standard encryption during storage and transmission.
  • Provide technical support and improve service performance.
  • Only authorized personnel can access data for maintenance and support purposes.

5. Data Sharing

We may share limited data only:

  • With Your Consent: When you explicitly approve sharing.
  • For Legal Compliance: If required by law or a valid legal request.
  • With Service Providers: For infrastructure, hosting, or analytics, under strict confidentiality agreements.

6. Your Rights

You can:

  • Access or update your personal information.
  • Request deletion of your account and related data.
  • Control app permissions (camera, microphone, photos) directly from your device settings.

For any such requests, contact us at support@securec.com.

7. Data Retention

We retain user data as long as your account remains active or as needed to comply with legal or security obligations.

8. Children's Privacy

SecureC is intended for enterprise users and is not designed for individuals under 16 years of age.

9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be reflected within the app and on our website with a revised "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact: support@securec.com